SMS Terms and Conditions

Text messaging

SMS Terms & Conditions

Effective September 20, 2026

These terms explain the text messages you may receive from La Doña Mexican Food and the choices you have.

Our text message program

When you voluntarily opt in, La Doña Mexican Food may send recurring automated SMS or MMS messages about order status, customer care, Star Rewards and occasional promotions to the mobile number you provide.

Consent and frequency

Consent is not a condition of purchase. Message frequency varies based on your orders, account activity and available offers. Message and data rates may apply.

Opt out and help

Reply STOP to cancel text messages. You may receive one final confirmation. Reply START to subscribe again or HELP for help. You may also call (815) 291-8656 or email contact@ladonamexicanfood.com.

Delivery and privacy

Wireless carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device. See our SMS Privacy Notice for details about personal information.